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Emoji Mastery: Emotional Intelligence in the Engagement of Employees and Transformation of our Work

Research shows that only 13% of employees across 142 countries worldwide are emotionally engaged in their jobs.

Emotional intelligence is the leading predictor of performance in the workplace and the strongest driver of leadership and personal excellence.

Sofia Fonseca, Vice President and Regional Leader of Workplace Strategy at HOK, has 20 years of experience in providing visioning, workplace innovation, change management, programming and space planning services for institutional and corporate firms.

Sofia will present practical ways of enhancing people’s emotional intelligence in the workplace and improving employee engagement, health and productivity.

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